01 — Get help
No ticket queue, no chatbot — just a real place to write down what's wrong. Email [email protected] and it goes straight to whoever's actually building this.
Include your Chrome version, the workflow you're trying to automate, and any error messages you see in the Runs tab.
02 — Common questions
Self-healing
Our 8-tier fallback chain (id → data-testid → position → aria-label → text → similar text → toggle-label → class) handles layout changes automatically.
AI features
AI Decision steps, AI-generated values, and AI-driven clicks use your own OpenAI key or our authenticated backend when signed in.
The debugger banner
Why Chrome shows a banner during trusted-input replay, and why it can't be hidden — it's Chrome's security requirement for chrome.debugger.
Background execution
Runs continue while the browser is minimized or the tab is unfocused. We persist run state to survive service-worker termination.
Data extraction
Extract text, attributes, or table data during runs and export results as CSV/JSON.
Alerts
Chrome notifications, email, Telegram, and WhatsApp alerts when a run finishes or needs attention (dispatched by our backend when signed in).
03 — Reporting a bug
Steps to reproduce
What you recorded, and what happened when you ran it. Include the URL if it's not sensitive.
The run log
The Runs tab shows exactly which fallback tier matched, or why a step failed — copy it in. Screenshots help too.
Chrome version
chrome://version — especially relevant for anything touching the debugger/CDP path.
Extension version
Check More → Settings in the side panel for the current version number.
04 — Account and sync
Sync problems
If workflows aren't syncing, check that you're actually signed in and the extension has internet access. Refresh the side panel after signing in.
Offline operation
Recording and replay work fully offline. Only sync and backend-dispatched alerts require an internet connection.
Account deletion
Delete your account and all synced data from the dashboard. This removes everything from our servers but not your local extension storage.